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Quick Answers
FREQUENTLY ASKED QUESTIONS
Sales
- 1.Can I pay for my server using a Paypal account?
- Yes, you will have an option to select paypal
- Sales
- 2.When will my server be ready?
- Your order will be ready within 24h of payment verification
Hardware & Software
- 5.What comes installed on my server?
- We install selected operating system ordered with server
- Hardware & Software
- 6.How do I add or remove features to my existing server?
- To add or remove hardware or services open a ticket
Support
- 9.Do you offer 24/7 technical support?
- Our facilities are staffed 24x7
- Support
- 10.How do I obtain support? mattis
- All support is ticket based via the client Portal.
Billing
- 3.What is your cancellation policy?
- Cancellations can be made at anytime however you cancel.
- Billing
- 4.Do you allow IRC services on your servers?
- We do not allow incoming or outgoing connections IRC
Terms of Service
- 7.Do you allow adult content on your servers?
- Yes, legal adult content is allowed on our servers.
- Terms of Service
- 8.Do you allow IRC services on your servers?
- We do not allow incoming or outgoing connections IRC
Extera IP
- How Many ip i can add to my VPS?
- you can add 32 ip to VPS
- Extera ip
- How Many ip i can add to my Dedicated Server?
- for dedicated server can up to 128 ip